Frequently Asked Questions
Everything you need to know about your Oxyfresh experience.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment measurements provided.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small flat-rate shipping fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fresh look sooner.
Are Oxyfresh garments sustainably made?
Yes, we prioritize ethical manufacturing and use organic or recycled materials whenever possible. Detailed fabric information is listed under the 'Sustainability' tab on each product.
Can I track my package after it ships?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.